618 Reviews Found
Confirmed Service Customer
I was in and out in a 1/2 hour. No problems.
Norbert O.
TONAWANDA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Murphy Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (716) 393-8900 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
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Confirmed Service Customer
The GMC service team are Great people too deal with, Satisfaction and Service is as the best i've in service of other cars i had.
Francis S.
CHEEKTOWAGA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC and we hope to see you again soon!
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Business Response
We are happy that our team could provide top notch service to you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
As always, Jim Murphy dealership's service is excellent. We continue being loyal customers.
Barbara C.
ORCHARD PARK
Business Response
We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The service was efficient since it was routine. However when I called for an appointment I was passed on to Christine who was not a available but I left my name, number, and service request because she would return my call. She never did and I had to call again-2+ hours later. Again I got Christine who said she was too busy and couldn’t call back- then don’t say you will.
Lucille L.
CHEEKTOWAGA
Business Response
Hi there, thank you for taking the time to leave a review for us at Jim Murphy Buick GMC. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
They do the job I want done without trying to add extras and it is done right... Not much else to say
Kenneth W.
BUFFALO
Business Response
Thank you for choosing Jim Murphy Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, thank you so much for your positive comments about Jim Murphy Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Everything was perfect! Thank you for the great service!
Cara R.
AMHERST
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I needed an oil change service on my vehicle. The service advisor got me in promptly and my service was done without too long of a wait. Great service and friendly and knowledgeable advisors took good care of me. Comfortable lounge to relax in while waiting for my service to be complete.
Barbara C.
CHEEKTOWAGA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
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Confirmed Service Customer
The staff is very nice. The part I needed or my repair was out of stock because of the strike. They'll call me when the parts come in.
Ralph O.
W SENECA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
It was great as usual Peter Sabio is a great salesman.
Michael M.
CHEEKTOWAGA
Business Response
Hi there, thank you so much for your positive comments about Jim Murphy Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The staff is friendly and explained my service options clearly. My routine maintenance was done quickly so I could continue on with my day.
William W.
DEPEW
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Jerry was an outstanding salesman who addressed our questions honestly and professionally. We will highly recommend him to friends and family
Bruce M.
LANCASTER
Business Response
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The gentleman that met me and took my keys was very polite and informative! He stated approximately how long I would have to wait and he was very accurate!
Jane L.
N TONAWANDA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
second time lease,no problems great deal. Kevin did awesome job for me!
David T.
LANCASTER
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!