636 Reviews Found
Confirmed Service Customer
It was great. Nick was very helpful. He even brought my car to the boor because the parking lot was so icy. Those little touches mean so much.
Jessica V.
LANCASTER
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Have always been satisfied with the service department; however, there seems to be a big turnover. Always someone new
Katherine B.
ORCHARD PARK
Business Response
Hello, we really appreciate your feedback! Thank you again for choosing Jim Murphy Buick GMC and we hope to see you again.
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Confirmed Service Customer
Service department very professional. Service was quick. Problem could not be found but plan already in place should it happen again.
Darlene J.
NIAGARA FALLS
Business Response
Hello, we're glad to hear you enjoyed your visit. Have a great day!
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Confirmed Service Customer
Nick my service tech Diagnosed the issue I was having & made the repair. He kept me informed through the entire process
Thomas N.
DEPEW
Business Response
Hello, thank you for the review and high star rating! We're pleased to hear that Nick took such great care of you. If you need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!
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Business Response
We always strive to deliver the best service experience so we are delighted to see your review! Feel free to reach out to us if you ever need anything else. Have a fantastic day!
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Confirmed Service Customer
Work done to my satisfaction. Staff was friendly and accommodating in waiting area.
Rosalie S.
WILLIAMSVILLE
Business Response
Hello, we're happy to here you had a pleasant visit with us here at Jim Murphy Buick GMC. Please don't hesitate to reach out to us if you ever need anything else. We're always happy to help! Have a fantastic day!
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Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. We sincerely value your business and look forward to your next visit!
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Business Response
We're happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Confirmed Service Customer
Easy, quick and staff knows what they are talking about
Constance M.
EAST AMHERST
Business Response
We set high expectations for ourselves so it's gratifying to see you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
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Confirmed Service Customer
Oil change and tire rotation, I was in and out. Great Job Guys.
Norbert O.
TONAWANDA
Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. Thank you again for choosing Jim Murphy Buick GMC and we hope to see you again. Safe travels!
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Confirmed Service Customer
had an appointment for an oil change and tire rotation.the work was done in a timely manner and was started on time.the staff i dealt with were all friendly and helpful.
Donald K.
LANCASTER
Business Response
We're glad to hear that everything was completed in a timely manner and to your satisfaction. Thank you again for choosing Jim Murphy Buick GMC and we hope to see you again. We hope to hear from you soon. Take care!
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Confirmed Service Customer
Phil was great... Honest and did a good job explaining rebates and GM card incentives. He took his time and broke down the deal to make it understandable..
Kenneth M.
WILLIAMSVILLE
Business Response
We're happy to hear that you had a great experience with Phil. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Confirmed Service Customer
My service representative was very helpful, when noticing that brake maintenance would be recommended, he showed me the brakes and explained that this would help keep my brakes in great condition.
Anastasia M.
AMHERST
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Jim Murphy Buick GMC
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Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Always on time/schedule. Easy to make an appointment.
Craig B.
CHEEKTOWAGA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (716) 393-8900 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Phil was extremely helpful and made the process easy and painless
Walter K.
FREDONIA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
It was very good experience they got me right in and out
Art H.
N TONAWANDA
Business Response
Hello, thank you for the 5 stars. It's great to hear we could get you in and out within a timely manner. If you're ever in need of more help, please let us know!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC and we hope to see you again soon!