743 Reviews Found
Business Response
Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
The service department got me in quickly, took my vehicle on time, and were done with it in no time at all! Salesmen are also very knowledgeable!
Katlyn D.
GETZVILLE
Business Response
Hello, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
it was easy to set up appt. and when I met service advisor, Imran Syed , he was very professional and diagnosed the problem but it was until the the tear down that we seen the extent of the problem.parts were ordered and delivered in a timely fashion. Overall the Service Dept. seems like a well oiled machine
Donald H.
LANCASTER
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, thank you for sharing your positive experience! We hope you have a great day!
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Confirmed Sales Customer
The delivery of the car was made easy. All aspects of the dealership ran well.
David N.
BUFFALO
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Imran was extremely helpful in addressing our lockout problem. A part is on order and he will follow up as soon as it comes in. Meanwhile he was able to get our inspection done very quickly.
David C.
DEPEW
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Confirmed Service Customer
The service manager went out of his way to send my truck to collision to have some scratches in my tailgate that weren't there when I dropped the truck off. I can't say enough. Thank you
William A.
BUFFALO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Business Response
Hi, thank you for choosing Jim Murphy Buick GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was courteous and friendly my car was seen to immediately.
Geraldine W.
N TONAWANDA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
the tech who took my car in was polite and helpful. I asked him which postcard deal would be best for me.. He immediately showed me which one to use..At first I was going to get my free car washed but the rain and wait time was too long. He failed to give me back my coupon but in his defense I failed to ask for it back.
Sharon B.
LANCASTER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
My salesman Kevin Newkirk at Jim Murphy GMC in Depew, NY was phenomenal once again. This is my 6th vehicle purchased through Kevin and he has done an exceptional job each time. Kevin has great communication skills, is very knowledgeable, and meets all of my requests in helping me obtain my vehicles of choice. Kevin always gets the job done and I look forward to working with him again in the future. Thank you Kevin Newkirk!
Jennifer P.
HAMBURG
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Murphy Buick GMC, INC.. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Excellent from the ease of scheduling the appointment to earlier than expected completion of the service. All around a great experience!
George S.
BUFFALO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Murphy Buick GMC, INC. and we hope to see you again.
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Business Response
Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was extremely nice and they fixed my issue so quickly!
Danielle H.
CHEEKTOWAGA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Service to my vehicle was done promptly. Very friendly atmosphere and trustworthy employees.
Diane S.
BUFFALO
Business Response
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
One of the best Service departments I have ever Dealt with. I think that’s because it is the same 2 guys you are talking to every time you come in and they know you by name/vehicle. Do wish that the techs would put my seat back after they move my truck outside. I understand that I’m short but they could get it closer to we’re I had it.
Nicholas B.
CHEEKTOWAGA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Professional service, everything explained, got in and out quickly.
Lawrence D.
GETZVILLE
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everyone that I dealt with at the dealership were courteous and helpful. The Service Reps from my phone call until I was out the door were great to deal with and did a great job. My salesperson Jose and the other sales staff were ready to assist me immediately. I would recommend Jim Murphy GMC to all my friends and family. Thank You!!!!
Anthony F.
FREDONIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!