642 Reviews Found
Business Response
Hello! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
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Business Response
Hello, we're glad to hear it! We're always happy to help if you ever need anything else. Take care!
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Confirmed Service Customer
Very efficient, competive pricing, and most importantly the service will be done properly.
Pamela V.
WILLIAMSVILLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future! Best wishes, Jim Murphy Buick GMC, Inc.
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Confirmed Service Customer
Brought my 2020 GMC Sierra in for oil change, tire rotation and service safety restraint system issue. I���m still having service safety restraint system light coming on. Took time off to bring my truck in. Not Happy at all!
Mark G.
CHEEKTOWAGA
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this to our attention. If you are willing, please contact us at (716) 393-8900 so we can work towards a resolution. We look forward to hearing from you.
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Business Response
Hello! We're glad everything was completed quickly and to your satisfaction! Safe travels!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again soon!
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Confirmed Service Customer
Went in for an oil change, it was fast and easy. Staff was pleasant.
Chere U.
BUFFALO
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
They were the nicest people to work with! Erin, roger, and Scott were the 3 I worked with throughout my buying process and I can���t say enough nice things about them. Definitely will recommend!
Paige P.
SANBORN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Prompt, courteous, friendly service. Clean and safety measures from Covid in place.
Robert M.
WEST SENECA
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Erin was excellent! My initial inquiry to the dealership was answered right away and she was very helpful prior to our visit all the way up through the delivery process. Thank you so much for being very attentive and demonstrating true professionalism from start to finish! I highly recommend her if you are looking for an honest and hassle free experience!
John K.
GRAND ISLAND
Business Response
Hello, thank you for taking the time to leave a review for us at Jim Murphy Buick GMC, Inc.. We're happy we could meet your expectations! Take care!
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Confirmed Service Customer
When I purchased my 2017 Encore earlier this year, everyone my wife and I interacted with during the process was extremely friendly and helpful. That level of kindness and detail of service continued when I brought my vehicle in for service this past weekend. The team even found something wrong that I hadn't brought it in for and offered to fix that as well.
Richard N.
BUFFALO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Easy to check in. Took care of my questions. Entire visit less than an hour.
Paul P.
HAMBURG
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Just a great dealership. Everyone is so professional and friendly.
Dennis M.
LANCASTER
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!