It is great to hear everything was done quickly and to your satisfaction! We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
It did take a lot longer than originally stated, but I think it was a miscommunication with the guy that was picking up the part :( But I don't mind hanging out in the customer service area (great coffee!!)
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Everything was done as stated and timely. Suggestion to add check air pressure in tires and add air as necessary as part of the oil change/tire rotation service. When I checked after driving off in the vehicle, all four of the tires are low on air (but not overly so - the lowest was 31 PSI, and the other three were at 32 PSI).
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (716) 393-8900 to discuss your concerns, as your satisfaction is of utmost importance to us.