Customer Reviews

They took care of the two recalls had

everyone was very friendly and service was completely quickly

Very professional as always

Taken on time. Service completed in a timely manner

Pretty quick visit. Corona virus keeping everyone home.

everyone that I had contact with was very courteous prompt and helpful

This is my first time going here. After going to a couple different dealerships I was losing hope in car salesmen, but when i came here I was greeted by Kevin Newkirk who was a relief. He thouroughly explained the cars, took his time with me, and answered my many questions. Best of all-- he was not too pushy, which had turned me off from another dealership. The customer service alone made me know that I would be buying a car from there. I fell in love with the Buick Encore and GMC Terrain and ended up going with the Terrain.

Your technical department was more than helpful. Excellent service.

Peter Sabio guided us efficiently and expertly through the purchase of our great Buick Regal Sportback. He answered all of our questions, and we are very happy with our new car.

discouraged with the built in Garmin

Very polite, clean and fast with the service. Excellent.

Was able to make an appointment for the same day I called & able to take care of the problem immediately.

Quick and easy

On 3/13/2020 my car gave me notifications regarding breaks. I Knew it was not our breaks we just had nys inspection 1 10 20. When I called Buick dealer I read him the alerts on car. He said you were all full & would have to make Mon. appt. But when I explained I have a friend in car and I was afraid to drive he said bring the car in & he will take a quick look We arrived he did a quick check. Then had a mechanic look it over & said good thing we came in it was a leak in the break line. Imran Syed showed me the problem. He explained very clearly and calmly we could have lost breaks. He offer to start fixing my car and it would be ready Fri, or Mon. I explained we only have 1 car this week end and really need our car. But I knew how busy your staff is. He found a driver in van to not only take me home but my friend who lives on the way to my house. I thanked Imran Syed for all he was doing for me in a very professional and caring way. The van driver was Great. Got us home safe and sound. Imran Syed called to say the SUPER mechanic fixed our problem. They test drove the car and it was ready to be picked up. We had an emergency dr appt at 5:15 and could not make it. He suggested picking up our car Sat morning you had open hrs. We did receive our car Sat . We are very happy with the GREAT TEAM effort of your staff. All the way from Imran Syed who was wonderful, caring, professional and thoughtful to our needs. To the wonderful professional mechanics you have on staff. We know when we bring our car in as we did 1/10 & 2/4 & 3/13/2020 we would receive SUPER service. And that includes the Van driver that brought us home. The clerk would was very friendly with a smile that made us feel welcome. Your should be proud of your super employees for projecting your company's helpful and knowledgeful talents. Thank you Mr. Murphy for hiring the best. We have been with your dealership for a long time. Ever since you took over from Paul Batt and that was a while ago. Keep up the great work. PS By the way Zach Riehle was our service rep 1 10 when we brought car in for inspection. He along with all your Service Reps are also very helpful.

Saul Good, man

Great

Service is always great

All the service work I came in for was done the proper way and in a timely manner.

We have purchased our vehicles through Jim Murphy Buick for many years. We always dealt with Jerry Diaz who recently retired. We were very pleased with the excellent service that we received from our new salesman, Phil Sigouin, Phil took the time to explain all the features that came with our new Encore GX. We were very pleased with our experience in purchasing our new vehicle.

Couldn't be happier with the service that we always receive from the Jim Murphy Team!