578 Reviews Found
Confirmed Service Customer
The experience was smooth and refreshing. Thank you.
David H.
BUFFALO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very professional and courteous. Took the time to explain everything.
Ron W.
BUFFALO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Business Response
Hello and congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Love my new Enclave, drives and looks amazing. So thankful to Jim and his team for all their help, and giving me the best deal for this great car !
Brian H.
WILLIAMSVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Kevin did a nice job of getting the vehicle I wanted and showed me all of the new features. Set up my blue tooth, too!
Katherine B.
ORCHARD PARK
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Excellent as always! Thank you for being the best shop I know!
Cara R.
AMHERST
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we are very happy we could provide you with a positive experience and prompt service! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
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Business Response
Hi, thank you so much for your high rating. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Everything was perfect! Thank you for all your help!
Cara R.
AMHERST
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
My Battery was on it's last leg, slow starting in cold weather. The service dept. replaced it at a reasonable price in a reasonable time. Had a comfortable place to wait. The service advisor was courteous and friendly. had a great experience.
Barbara C.
CHEEKTOWAGA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Murphy Buick GMC. Thank you again for the great review!
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Confirmed Service Customer
Every time I am in the dealership I am always taken care of promptly. Wonderful customer sercice.
Kimberly G.
CHEEKTOWAGA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Murphy Buick GMC! We hope to see you soon!
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Confirmed Service Customer
Extremely professional,respectful and explained what they did
David K.
CHEEKTOWAGA
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Murphy Buick GMC. We're looking forward to your next visit with us!
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Confirmed Service Customer
Basic oil change, rotate tires. Found a warranty problem we will fix later. Did take an hour which was a bit longer than usual but not awful.
Elaine H.
DEPEW
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
Amazing. Jerry is top notch and Donna went above and beyond to help this deal
Sara T.
BATAVIA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
A very professional and knowable staff. The entire experience from buying a new car to having all of the tech.information explained was a great time with humor and a pleasant couple of hours.
Richard D.
WILLIAMSVILLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Was a little early for my appointment but they took me right in,fast service
Kenneth P.
ALDEN
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Service was great but side mirrors still not working all the time
Keith B.
BUFFALO
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
The bumps along the road made it even clearer about how important customer service is and makes me even more confident to come back for anything and everything.
Anthony S.
LANCASTER
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!