616 Reviews Found
Confirmed Service Customer
Greeted quickly, explained process, work completed in less time than expected.
Charlene L.
WILLIAMSVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Went in on a recall service was quick nothing wrong found waist of time and gas!
Winfield J.
NIAGARA FALLS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Murphy Buick GMC
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Confirmed Service Customer
Everything was great , however cashing was slow. I have the maintenance package so i owed nothing but it still took over 5 minutes to get paperwork
James K.
CHEEKTOWAGA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They keep getting better! An service I have they treat me like family.
Timothy D.
EAST AMHERST
Business Response
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
It did take a lot longer than originally stated, but I think it was a miscommunication with the guy that was picking up the part :( But I don't mind hanging out in the customer service area (great coffee!!)
Kristi K.
NIAGARA FALLS
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Booked appointment immediately and called when car was done. Nice service center
Jim F.
BUFFALO
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hello, thanks for the positive feedback! If there’s anything we can do to earn that last star, please let us know. Safe travels!
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Confirmed Service Customer
Everything was done as stated and timely. Suggestion to add check air pressure in tires and add air as necessary as part of the oil change/tire rotation service. When I checked after driving off in the vehicle, all four of the tires are low on air (but not overly so - the lowest was 31 PSI, and the other three were at 32 PSI).
Robert C.
CHEEKTOWAGA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC and we hope to see you again soon! Safe travels!
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Confirmed Sales Customer
very disappointed, this my 6th GMC quality control fit&finish is terrible,not the vehicle I was looking for. I'm stuck with it for 3 years.....
Daniel B.
DEPEW
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (716) 393-8900 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very fast and thorough service experience
George S.
WILLIAMSVILLE
Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're glad to hear that you received such quick and friendly service from our team. We look forward to seeing you again soon. Take care!
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Confirmed Service Customer
Everytime I have a appointment to get my car check out and oil change, the guys do a great job and I'm always helped and taken care of by Nick. He is terrific and is always there to help me.
Josephine D.
LANCASTER
Business Response
Hi, we are very happy we could provide you with a positive service experience! We do hope we can be of assistance in the future. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC and we hope to see you again soon!