716 Reviews Found
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again soon!
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Confirmed Sales Customer
I have been buying cars from Jim Murphy GMC for the last decade. The quality of their sales and service has been exceptional. When I recently realized that my lease was up, I worried about car shopping during covid-19. I called my salesperson, Cara, who reassured me that they followed all the appropriate regulations. She was so right. All personnel wore masks. The surfaces were constantly cleaned. Even Jim Murphy was wearing a mask! The test drive car had been sanitized before I got in. Cara wore a mask during our drive. I felt so safe and comfortable at Jim Murphy GMC. When it was time to sign the paperwork, I was given a fresh new clean pen. It appeared that every health related detail was taken into account. I so appreciate the care taken of customers during the covid-19 health crisis at Jim Murphy GMC. And, I just love my 2020 GMC Terrain Denali.
Marilyn T.
WILLIAMSVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Kevin Newkirk went above and beyond on this sale and I really appreciate it thank you very much!!!
Kenneth J.
ALDEN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Confirmed Service Customer
I ran in service pays attention to the customers (me). Happy with the attention he gives me.
Paul Q.
ALDEN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again soon!
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Confirmed Service Customer
Everyone is always so accommodating and friendly!
Kristi K.
NIAGARA FALLS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Confirmed Service Customer
Imran, Nick, and Zach always make sure you are taking care of when coming in for service. I know I���m always in good hands with one of them!
Amy S.
HAMBURG
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service department took care of all my issues. Very professional people. Thanks again
Mark G.
CHEEKTOWAGA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
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Confirmed Service Customer
No issues got me in service quick and we're efficient and pleasant to deal with
Melissa A.
LANCASTER
Business Response
Hi, we are so pleased you enjoyed your visit to Jim Murphy Buick GMC, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello, we really appreciate your feedback! Thank you again for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again.
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Confirmed Service Customer
very good service ---my car was ready on time----with an explation of what was completed
Richard D.
WILLIAMSVILLE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Murphy Buick GMC, Inc.. We can't wait to see you again, have a great day.
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Business Response
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Comfortable and efficient dealership. ����
Susan W.
LANCASTER
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jim Murphy Buick GMC, Inc.
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Confirmed Service Customer
I have been a Jim Murphy customer for over twenty years. Always had excellent service, kept informed of any concerns during service visits and always treated with courtesy and respect.
Paul C.
ORCHARD PARK
Business Response
Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Kevin is an excellent salesman. With exceptional salesmanship skills.
John D.
BUFFALO
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Very knowledgeable service manager. Accommodating and polite.
Barbara G.
CHEEKTOWAGA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Murphy Buick GMC, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Murphy Buick GMC, Inc.
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Confirmed Service Customer
My vehicle was brought in for a scheduled service and inspection and was finished ahead of the expected time. The issue was diagnosed, service was completed and the vehicle now operates perfectly. Always a pleasure to purchase vehicles from and have service done by Jim Murphy Buick GMC.
George S.
WILLIAMSVILLE
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!