672 Reviews Found
Confirmed Service Customer
Needed an oil change. It was done quickly, Zach was pleasant and friendly. Good service, as usual.
Barbara C.
CHEEKTOWAGA
Business Response
Hi there, we are glad to hear Zach took such great care of you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done in a timely manner and to your satisfaction. Thank you so much again for your feedback! We hope you have a great day!
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Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. We hope to see you again, and have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your experience! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review, and hope that you have a great day!
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Confirmed Service Customer
Wonderful! Thank you for all your help and addressing my vehicle needs. See you soon!
Cara R.
AMHERST
Business Response
Hi, thank you for the wonderful feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!
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Confirmed Service Customer
Will do business again for next lease! They taylor their experiences and recommendations to the cus
Jeremy C.
LANCASTER
Business Response
Hello, thank you so much for your feedback! We appreciate you taking the time to leave us this review, and hope that you have a great day!
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Confirmed Service Customer
I had an appointment for an inspection. I did not have to wait and it was done efficiently. All the employees I interacted with were polite and the experience was very good.
Anne M.
CHEEKTOWAGA
Business Response
Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!
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Confirmed Service Customer
Quick. Friendly. Couldn���t ask for anything more.
Daniel S.
LANCASTER
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Business Response
Hi, thanks for your praise and kind comments about our team. We hope you have a great day!
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Confirmed Service Customer
Very comfortable, detailed in descriptions, took time with me
Francis N.
W SENECA
Business Response
Hi there, thank you so much for your positive comments about Jim Murphy Buick GMC, Inc.! We hope to see you soon!
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Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. We hope to see you again!
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Confirmed Service Customer
Easy to schedule online, prompt service upon arrival.
Jill R.
TONAWANDA
Business Response
Hello, we really appreciate your positive feedback! Please don't hesitate to reach out to us if you ever need anything else. Have a great day!
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Confirmed Service Customer
Went to have first service done with tire rotation and my truck keeps sputtering it���s a brand new 2020 and got it June 1 shouldn���t be doing any of that and was completely fine before I went for this oil change I will be going back to west herr
Joseph B.
CHEEKTOWAGA
Business Response
Hello, we are disappointed to hear that your recent experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (716) 393-8900 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
informed through the process, took an hour and a half while I waited, not bad for the work that needed to be done
Michael M.
ALDEN
Business Response
Hello, thank you for the review and high star rating! If there is anything else we can do for you, please don't hesitate to reach out to us. Safe travels!
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Confirmed Service Customer
Service is prompt, friendly and always accurate on time frames, expectations, etc...
Steven L.
AMHERST
Business Response
We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC, Inc. and we hope to see you again soon!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very satisfied with Zach Riehle. He is very helpful
Thomas P.
BUFFALO
Business Response
Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!