Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Murphy Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (716) 393-8900 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
The service was efficient since it was routine. However when I called for an appointment I was passed on to Christine who was not a available but I left my name, number, and service request because she would return my call. She never did and I had to call again-2+ hours later. Again I got Christine who said she was too busy and couldn’t call back- then don’t say you will.
Hi there, thank you for taking the time to leave a review for us at Jim Murphy Buick GMC. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
I needed an oil change service on my vehicle. The service advisor got me in promptly and my service was done without too long of a wait. Great service and friendly and knowledgeable advisors took good care of me. Comfortable lounge to relax in while waiting for my service to be complete.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!