Mitchell S
BUFFALO, NY | 2025 Buick EnvistaJune 12, 2026The service department is top notch. Always enjoy coming here.Nathan C
TONAWANDA, NY | 2025 GMC Sierra 2500 HDJune 12, 2026Irman isna great service advisor. Got an appointment for my mirror pretty fast and they installed it in no time.Marvin S
CATTARAUGUS, NY | 2018 Buick EnclaveJune 11, 2026Our vehicle was down and you brought it back up thank youShirley M
BUFFALO, NY | 2019 GMC AcadiaJune 11, 2026SatisfiedResponse from JIM MURPHY BUICK GMC, INC.
June 12, 2026Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!Jeffrey C
TONAWANDA, NY | 2025 GMC Sierra 1500June 11, 2026I called the day before to see if I could get an appointment for oil change and inspection, I was told that it wouldn’t be a problem and they would work me into the days schedule. i received a call a few hours after dropping it off telling me my truck was serviced and could be picked up. I was very pleased with the speedy service on such short notice.Response from JIM MURPHY BUICK GMC, INC.
June 12, 2026Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Sue G
BUFFALO, NY | 2020 GMC TerrainJune 11, 2026I love coming there for all my car needs. From the first time that I came everyone is friendly and helpful and they move as fast as possible and keep me updated on any necessary concerns and needs for my vehicle. I am grateful to have Imran take care of anything that is needed. He is always so joyful, helpful, knowledgeable and pleasant to deal with!! I tell everyone I know that this dealership is the one to go to!!!! I don’t always love the prices but the service is tremendous!!!! Thank you 🙏Response from JIM MURPHY BUICK GMC, INC.
June 12, 2026Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!NICHOLAS P
LANCASTER, NY | 2026 GMC TerrainJune 11, 2026Salesman Chuck Fell was great and very informativeResponse from JIM MURPHY BUICK GMC, INC.
June 12, 2026Nicholas, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!Amanda J
DEPEW, NY | 2020 Buick EncoreJune 10, 2026No wait at all, shuttle was ready when I arrived and was able to settle bill promptly when I returnedResponse from JIM MURPHY BUICK GMC, INC.
June 11, 2026Amanda, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.Jean M
GERRY, NY | 2025 GMC AcadiaJune 10, 2026Always excellent service.Response from JIM MURPHY BUICK GMC, INC.
June 11, 2026Jean, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Dennis M
LANCASTER, NY | 2024 Chevrolet EquinoxJune 10, 2026Best dealership in Western New York for service always friendly and very professionalResponse from JIM MURPHY BUICK GMC, INC.
June 11, 2026Dennis, thank you so much for your positive comments about Jim Murphy Buick GMC, INC.! We hope you have a great day!