Donna D
BUFFALO, NY | 2019 Buick EnvisionAugust 22, 2025I have been a customer of Jim Murphy Buick in Depew for 10 years. I purchased a used Buick Regal in April of 2015 and a new Buick Envision in Sept 2020 from Kevin Newkirk, excellent and honest salesman. The customer service has been excellent from the service team. While I have had no repairs on the new Buick in 5 years I schedule oil changes and yearly inspections with them. They greet you at the door and answer all questions. Scheduling has always been easy with them, phone calls and email messages are answered promptly. They treat you as a valued customer!Response from JIM MURPHY BUICK GMC, INC.
August 24, 2025Donna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Bryan S
BUFFALO, NY | 2024 GMC AcadiaAugust 20, 2025very wellResponse from JIM MURPHY BUICK GMC, INC.
August 21, 2025Bryan, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Stephen G
BUFFALO, NY | 2023 GMC TerrainJuly 23, 2025Always great service.Response from JIM MURPHY BUICK GMC, INC.
July 24, 2025Stephen, thank you for choosing Jim Murphy Buick GMC, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.Robert G
ELMA, NY | 2024 Buick EnvisionJuly 14, 2025Great fast,professional service.Response from JIM MURPHY BUICK GMC, INC.
July 15, 2025Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.Thomas P
CLARENCE CENTER, NY | 2024 GMC CanyonJuly 14, 2025No complaints. All went well.Response from JIM MURPHY BUICK GMC, INC.
July 15, 2025Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Murphy Buick GMC, INC. and we hope to see you again soon!Karen M
LOCKPORT, NY | 2025 Buick Encore GXJuly 12, 2025As always the team at Jim Murphy did an outstanding job with getting us the perfect vehicle for our family. Kevin Newkirk and Roger Haseley treated us like family. They always go above and beyond from start to finish. We will continue to return to purchase any vehicle in the future.Response from JIM MURPHY BUICK GMC, INC.
July 14, 2025Karen, thank you so much for your positive comments about Jim Murphy Buick GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jeffrey C
TONAWANDA, NY | 2025 GMC Sierra 1500July 4, 2025I bought I new GMC pickup from Murphy and one of the running boards had a noticeable scratch on it before I took delivery of it. The salesman, Phil, notified the service shop right away and within a week I received a call that the new boards were in. I brought it in on the appointment date and was taken right away and didn’t have long to wait to have everything replaced. I was very happy with the service.Response from JIM MURPHY BUICK GMC, INC.
July 7, 2025Jeffrey, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Kevin G
TONAWANDA, NY | 2025 Buick EnclaveJuly 3, 2025Excellent job by Kevin NewkirkResponse from JIM MURPHY BUICK GMC, INC.
July 6, 2025Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Linda C
ORCHARD PARK, NY | 2024 GMC AcadiaJune 16, 2025Exceptionally good serviceResponse from JIM MURPHY BUICK GMC, INC.
June 18, 2025Linda, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.Frank H
HAMBURG, NY | 2025 Buick EnvisionJune 2, 2025I didn’t take our Buick in to be serviced on 5/21/25. Why are you asking me to fill out a survey for something I didn’t do.Although we are still waiting for a fix for the radio cutting out.Response from JIM MURPHY BUICK GMC, INC.
June 3, 2025Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (716) 684-8900 at your earliest convenience to discuss how we can turn your experience into a positive one.