Filter by
  • SHIRLEY B

    GRAND ISLAND, NY | 2026 Buick Envision
    Confirmed Sales Review
    July 28, 2026
    Phil S is always a pleasure to work with. He explains a lot of things in detail. And when we come in for oil changes or what ever he always stops and said hello. And we appreciate that.

    Response from JIM MURPHY BUICK GMC, INC.

    July 29, 2026
    Shirley, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Tracy L

    AKRON, NY | 2020 GMC 1500 Sierra
    Confirmed Service Review
    July 28, 2026
    The service team there are excellent

    Response from JIM MURPHY BUICK GMC, INC.

    July 29, 2026
    Tracy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • David J

    LANCASTER, NY | 2024 GMC Sierra 1500
    Confirmed Service Review
    July 28, 2026
    My experience was great! I got the appointment I wanted and service was fast, with excellent quality

    Response from JIM MURPHY BUICK GMC, INC.

    July 29, 2026
    David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Phillip S

    HAMBURG, NY | 2004 Chevrolet Corvette
    Confirmed Service Review
    July 28, 2026
    Service department is the best in WNY! I will always bring my vehicles here to be serviced and worked on!

    Response from JIM MURPHY BUICK GMC, INC.

    July 28, 2026
    Phillip, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
  • Michael S

    LOCKPORT, NY | 2023 GMC Sierra 1500
    Confirmed Service Review
    July 27, 2026
    Always a pleasant experience....

    Response from JIM MURPHY BUICK GMC, INC.

    July 28, 2026
    Michael, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Shakiya B

    BUFFALO, NY | 2024 GMC Terrain
    Confirmed Service Review
    July 27, 2026
    My experience with the service team is always satisfactory. I was able to be seen almost as soon as I arrived, even though it was ahead of my appointment time. The employees are always courteous and pleasant!

    Response from JIM MURPHY BUICK GMC, INC.

    July 28, 2026
    Shakiya, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
  • LORIE O

    FRANKLINVILLE, NY | 2026 GMC Sierra 3500 HD
    Confirmed Sales Review
    July 27, 2026
    Our experience was great. From the start with Amber as our salesperson to the day we picked up our truck things went well.

    Response from JIM MURPHY BUICK GMC, INC.

    July 27, 2026
    Lorie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
  • Gary U

    BUFFALO, NY | 2020 GMC Acadia
    Confirmed Service Review
    July 25, 2026
    As always Jim Murphy services all of my vehicles with the utmost professionalism and courtesy. Keeps you informed every step of the way. Imran is superb in his job, always a pleasure to deal with.

    Response from JIM MURPHY BUICK GMC, INC.

    July 27, 2026
    Gary, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
  • John U

    ORCHARD PARK, NY | 2018 GMC Terrain
    Confirmed Service Review
    July 24, 2026
    A great place for sales and service!

    Response from JIM MURPHY BUICK GMC, INC.

    July 27, 2026
    John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Raymond R

    EAST AMHERST, NY | 2026 GMC Sierra 2500 HD
    Confirmed Service Review
    July 24, 2026
    Great customer service, comfortable waiting area, quick service.

    Response from JIM MURPHY BUICK GMC, INC.

    July 26, 2026
    Raymond, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!