Donna O
BUFFALO, NY | 2017 Buick EncoreSeptember 23, 2026Repair done fast and correctlyResponse from JIM MURPHY BUICK GMC, INC.
September 24, 2026Donna, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Joseph D
AKRON, NY | 2026 GMC Sierra 2500 HDSeptember 19, 2026Fast, clean service area, staff is very friendlyResponse from JIM MURPHY BUICK GMC, INC.
September 20, 2026Joseph, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Tommie R
BUFFALO, NY | 2024 Buick EnvistaSeptember 18, 2026Everything went well with my experience. Took very good care of me job well done. I was advised of the issue and was kept informed. If the issue comes back i was advised to bring my car back ASAP.Response from JIM MURPHY BUICK GMC, INC.
September 19, 2026Tommie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!Tracy L
AKRON, NY | 2019 GMC 1500 SierraSeptember 18, 2026My truck was towed in overnight the next morning. They got right on it and fixed it and was done within 3 hours that morning. Awesome team.Response from JIM MURPHY BUICK GMC, INC.
September 19, 2026Tracy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.James W
WEST SENECA, NY | 2023 Chevrolet BlazerSeptember 17, 2026Was great took less than 30 min. All goodResponse from JIM MURPHY BUICK GMC, INC.
September 18, 2026James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jeffrey A
OAKFIELD, NY | 2027 GMC AcadiaSeptember 16, 2026We stopped at Jim Murphy to explore pre owned vs new. We had an open offer from Carvana on our two trades. In exploring all of our options, Chuck Fell was attentive, patient and knowledgeable. Once we decided on buying new and selling our cars to Carvana, we could have literally gone to any GMC dealership including 3 closer to our home. We came back to Jim Murphy because of our experience with Chuck. He is a great sales person and an asset to your dealershipResponse from JIM MURPHY BUICK GMC, INC.
September 17, 2026Jeffrey, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!Robert D
TONAWANDA, NY | 2025 GMC Sierra 1500September 16, 2026Great job as alwaysResponse from JIM MURPHY BUICK GMC, INC.
September 17, 2026Robert, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!Mark S
WILLIAMSVILLE, NY | 2026 GMC YukonSeptember 16, 2026Team at Jim Murphy always strives to make sure my customer experience is perfectResponse from JIM MURPHY BUICK GMC, INC.
September 17, 2026Mark, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.Linda C
WALES CENTER, NY | 2024 Buick Encore GXSeptember 15, 2026I'm always treat with respect and service is done promptly.Response from JIM MURPHY BUICK GMC, INC.
September 16, 2026Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Angela F
TONAWANDA, NY | 2026 Buick EnvisionSeptember 15, 2026Phil was exceptional. Team was great, not overbearing but covert polite at all the right times. I was a little disappointed in the condition of the car as it did not appear to have gone through a wash and there was wet over sticky residue from the transport film. I didn’t realize that until It got dirty and I thought I had a huge scratch on it.Response from JIM MURPHY BUICK GMC, INC.
September 16, 2026Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Murphy Buick GMC, INC.! We hope to be of service to you again in the future. Best wishes, Jim Murphy Buick GMC, INC.